Frequently Asked Questions

When will you be open again?

We are pleased to announce that we will be re-opening on the 15th of June 2020!
Please note there will be some changes to how we operate due to Covid-19 restrictions. For the best deals on rates please contact our office staff directly on 6492 1500

How do I get a refund for my booking?

If you have booked with a third-party operator it is our recommendation that you continue to contact your third-party operator in regards to a refund. If you have booked directly with us please call our office on 6492 1500 and our office staff will help process your refund.

+61 3 6492 1500

3816 Cradle Mountain Road
Cradle Mountain, TAS 7306 Australia